Terms and Conditions

PSDG Terms and Conditions 

Bookings and payments

There is a No Refund policy if you choose not to come to classes you agree to our terms and conditions.

We do not offer Free sessions due to popularity what we do is pay for a Class and then trembly. 

No classes can be attended (following the two week period) without membership being paid and payment of all or partial fees being made.  

No amendments to original bookings can be made unless they are requested in writing and are agreed by our PSDG Team at their discretion and in agreement with the coaching team.  You risk losing your child’s place in a class if you do not make full payment on time.

Late payment fees will be applied to class fees not paid by the end of the term.


Signing up for classes is a rolling commitment. 

The fees are non-refundable unless Teacher/Coach is unwell. 

If you wish to cancel membership at any time, refunds will not be given and 6 weeks of classes must be given as notice period. (4 classes must be paid for, regardless of whether the gymnast chooses to continue in class or not). 

Cancellation/notice of leaving must be given by email to our administration team.

In exceptional circumstances, it may be necessary for PSDG to cancel a class. If this happens, you will be notified with as much notice as possible by email, SMS messaging, or on our social networking feed Facebook. 

Payments are made tempt equally throughout the year, the holidays are taken into account in the charge. Fees remain the same in months where there are fewer classes for holidays.

Makeup sessions are offered where available but are not guaranteed. 


We appreciate that some children do not always wish to take part on the day or may wish to attend other events (such as a friend’s birthday party) but we are unable to refund for any children who do not take part, this is due to the fact that we have reserved the space for your child and the staff and venue have already been arranged. 

Please note that it is quite normal for children to be shy when they first attend and their confidence will grow in the weeks to come.  The coaching team is very well experienced in dealing with this and will be happy to work with your gymnast to improve their confidence.  Once a course or series of lessons has been paid for, you are not entitled to a refund if your child does not wish to attend.

We do offer “makeup classes” for lessons missed, where possible, there are separate terms on this if Miss Emily is unwell. 


To avoid overcrowding and shyness in class, one adult guardian only per child is allowed into the preschool adult and child classes only.  In independent classes (where the adult is not required to participate in class) adults are asked to wait outside the gate or to drop gymnasts and leave the venue or wait in designated cafe/waiting areas where available.

Due to pandemic we will only be allowing very young children’s parent in or if they have a medical condition. 

All children in our preschool programmes must have a guardian on-site at all times and a waiting area outside the door. Gymnastics coaching is much more effective when the environment is not distracting so if you are attending a supported class please refrain from chatting and coaching from the sidelines during the class times.

Arriving at classes and leaving

Gymnasts must be escorted to the agreed drop off point of the class taking place.  They cannot be dropped at other areas of the venue.  Likewise at the end of the class please collect your child from the school gates on time.  Gymnasts without guardians will not be allowed to leave unattended unless prior written consent has been given by the guardian.  This consent will only be accepted for gymnasts aged 12 and over.  

It is also important not to arrive too early to avoid the mixing of groups. Please do not arrive at your venue for more than 5 minutes before your class start time.  Please do not leave your child unattended “outside’ a class until a coach is ready to accept them.


Once your allocated class time has finished, it is necessary to vacate the premises swiftly so the premises can be cleaned and prepared for the next class. All pupils must have vacated the premises no more than 10 minutes after the finish time of their class. Please make the person responsible for your child aware of the arrival and departure times, if you will not be in attendance.

Disruptive and Inappropriate Behaviour

Children and adults in attendance at classes are asked to be civil and courteous to other members and other venue users at all times. Should a child or adult become abusive, violent or disruptive, it is at the discretion of the Head coach and Teacher to issue a time out in accordance with our discipline guidelines. You will be asked to leave PSDG. 


Holidays taken within course dates will not decrease the price of the course. Full payment for the course must still be made and no refunds will be given for weeks missed due to holidays.

Class Levels

The suitable ages and ability requirements for classes and levels are determined by a highly experienced lead coaching team.  Certain ages must be stuck to in order to meet the requirements of our insurers and to ensure all classes remain fair and challenging for all participants. Your child will be put in the most suitable class for their age and/or ability if you have any questions regarding this you can speak to Miss Emily of your gymnast’s and dance class but their decision on class placement is final. 


On booking, please give full details of any child with any disabilities. It is the parent/guardian’s responsibility to notify us of such disabilities to ensure safe and effective teaching methods and standards are maintained.  Some disabilities will need additional wheelchair access. Everyone is always welcomed at PSDG, if you have an autoimmune disease please let us know to allow moments for extra food, drink and rest. All Coaches and Teachers are trained in Type 1 Diabetes Awareness as well as Disabilities on sport. 

Medical conditions

Guardians must update PSDG and Miss Emily with details of new or changing medical conditions.

Toilet Visits

To keep toilet visits / missed class time to a minimum, If your child is potty trained, please take them to the toilet immediately prior to the commencement of any class so there will be as little disruption during class times.  Coaches cannot be responsible for personal care or potty training if your child still needs this support please let us know. All Gymnasts or Dancers who need the toilet will be supported by either a safeguarding officer or Assistant Coach. 

Physical Contact

Parents should be aware that due to the nature of Dance and gymnastics it is necessary for the coaches to have physical contact – known as “Handling” or “Supporting” the gymnasts and dancers in and out of positions. 

Food and Drink During Class

Only water bottles can be taken into regular classes.  Specific refreshment breaks will be allowed during classes. Please ensure water bottles are plastic or metal NOT glass. If you are a Type 1 Diabetic you may Eat and Drink when you need too , due to Hypoglycaemia and low blood glucose levels. 

Lost property

All property is the responsibility of the child and guardian attending class at PSDG can not be liable for any lost or damaged belongings.  Items found will be held by Miss Emily for a period of one month before being disposed of or donated to charity.

Dance Shows 

When you join PSDG you automatically become part of our Show, we perform two shows a year. Each child will be given a letter in accordance to participation.


Each child is given the opportunity to be part of competitions there is fees that goes with this depending on what competition it is. Each child is given a letter and will always have the option to participate. 

Insurance, First Aid and DBS Checks

We have Public Liability Insurance to include accidental injury to any person or property caused in connection with the Business. We also have other Insurances that covered many areas of Dance and Gymnastics. All members of staff have attended a First Aid Course or have a First Aid qualification. Copies of qualifications, Teaching qualifications, First Aid, Safeguarding and DBS checks are available upon request.

Understanding risk

Due to the nature of activities at our Dance and Gymnastics School we wish to inform you that the possibility of serious injury exists.  It is vital that members follow instructions given to them by coaches to decrease the risk of serious injury.  By attending class it is deemed that you accept all risks associated with such participation.

Variation of Terms

PSDG is permitted to revise these Terms and Conditions at any time as it sees fit. Any change will come into force 30 days after an announcement on its Facebook page.

Additional policies alongside this T&C document:

  • Code of Conduct Coach/ Parent 
  • Code of Conduct Gymnast/ Dancer 
  • Safeguarding Policy 
  • Privacy / Data protection

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